Shipping policy
BLEACHERBOSS — SHIPPING POLICY
Last updated: October 2026
Overview
Thank you for your order. We want to make sure your BleacherBoss HeatSeat reaches you as quickly and safely as possible. Please read our shipping policy carefully before placing your order.
If you have any questions about shipping contact us at bleacherboss_@outlook.com.
Processing Time
Orders are typically processed and prepared for shipment within 5–10 business days from the date your order is placed. We do not ship on weekends or holidays. You will receive a shipping confirmation email with your tracking number once your order has been dispatched.
Delivery Time
After your order ships, delivery typically takes an additional 5–12 business days depending on your location. Total estimated time from order placement to delivery is 10–22 business days. These are estimates only and are not guaranteed. Delivery times may vary depending on your location, carrier volume, and any conditions outside our control.
Shipping Confirmation and Tracking
Once your order has shipped you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package through the carrier's website at any time. If your tracking information has not updated after 12 business days from the date your order shipped, please contact us at bleacherboss_@outlook.com and we will look into it right away.
Address Accuracy
It is your sole responsibility to ensure that the shipping address you provide at checkout is correct and complete. We begin processing orders immediately after they are placed and are unable to make any changes once an order has been submitted. BleacherBoss is not responsible for orders that are lost, delayed, undeliverable, or returned due to an incorrect or incomplete address provided by the customer. Please double check your shipping details before completing your purchase.
Lost or Stolen Packages
BleacherBoss is not responsible for packages that are lost or stolen after they have been confirmed as delivered by the carrier. If your tracking information shows your package was delivered but you have not received it, please first check with neighbors and any safe drop locations around your property, then contact the carrier directly to file a claim. If you need additional assistance contact us at bleacherboss_@outlook.com and we will do our best to help.
Damaged Packages
If your order arrives damaged please contact us at bleacherboss_@outlook.com within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging. We will review your claim and work with you to make it right. Claims submitted after the 48-hour window or without photo evidence may not be eligible for resolution. Full details are available in our Refund Policy.
Delays Outside Our Control
BleacherBoss is not responsible for shipping delays caused by conditions outside our control including but not limited to carrier delays, severe weather, natural disasters, customs processing, public holidays, labor disputes, or any other unforeseen circumstances. We appreciate your patience and understanding in these situations. If your order is significantly delayed contact us and we will do everything we can to assist you.
International Shipping
We currently ship to select international destinations. International orders may be subject to import taxes, duties, and customs clearance fees upon arrival in your country. These charges are the sole responsibility of the recipient. BleacherBoss has no control over these fees and cannot predict what they may be. We recommend contacting your local customs office for more information before placing an international order. If an international shipment is refused and returned to us, the customer is responsible for any import taxes and return shipping costs incurred.
Order Changes and Cancellations
Because we begin processing orders immediately after they are placed we are unable to make changes to or cancel an order once it has been submitted. Please review your order carefully before completing your purchase.
Contact
If you have any questions about your shipment or need help with a shipping issue please reach out to us at:
bleacherboss_@outlook.com
We aim to respond to all inquiries within 1–2 business days and will do everything we can to make sure your experience with BleacherBoss is a great one.